TERMS & CONDITIONS
Refund and Cancellation Policy
Privacy Policy
Welcome to TOJOOES LLC. This website https://www.tojooesapp.com/ is owned and operated by TOJOOES LLC. Throughout the site, the terms “we”, “us”, and “our” refer to TOJOOES LLC. By accessing our website and/or purchasing our digital marketing, promotion, and advertising services, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
📜 TERMS & CONDITIONS📜
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1. SERVICES PROVIDED
TOJOOES LLC provides professional digital marketing, search engine optimization (SEO), social media promotion, and online advertising services. The scope of work, deliverables, and timelines for any campaign will be outlined in a separate Statement of Work (SOW) or Service Agreement signed by the client.
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2. PAYMENT & BILLING TERMS
All payments for services are due upon receipt of the invoice unless agreed otherwise in writing. For ongoing monthly promotion and marketing retainers, billing will be processed on a recurring monthly basis. Clients must maintain a valid payment method on file with our authorized payment gateways. If a payment fails, services will be temporarily suspended until the outstanding invoice is cleared.
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3. BILLING DISPUTES
Any discrepancies, errors, or disputes regarding an invoice must be submitted to TOJOOES LLC in writing via email within fourteen (14) days of the invoice date. If no dispute is raised within this 14-day window, the invoice and charges shall be deemed accepted and valid by the client.
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4. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated in a specific client contract, all marketing strategies, custom software integrations, and materials created by TOJOOES LLC prior to final delivery remain the intellectual property of TOJOOES LLC. Upon full payment of all outstanding invoices, the client is granted a non-exclusive license to use the final deliverables for their intended business purposes.
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5. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, TOJOOES LLC, its directors, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to the use or inability to use our marketing services.
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6. GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Any legal actions arising from these terms shall be filed exclusively in the courts located within Collin County, Texas.
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7. CONTACT INFORMATION
For any questions, clarifications, or formal notices regarding these Terms, please contact us at:
TOJOOES LLC
Address: 40 Citrus Way, Allen, TX 75002 (Collin County), United States
Phone: +1 (734) 217-4095
Email: support@tojooesapp.com
Website: https://www.tojooesapp.com/
💳REFUND AND CANCELLATION POLICY💳
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1. STRICT NO-REFUND POLICY
Once onboarding has commenced, strategy development has begun, or marketing campaigns/promotions have been executed, TOJOOES LLC enforces a strict No-Refund Policy. Fees paid for setup, initial consultations, custom graphic/copywriting assets, or already completed marketing hours are completely non-refundable. We do not offer refunds for "change of mind" or mid-campaign pivots by the client.
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2. CANCELLATION OF RECURNING SERVICES
For ongoing monthly marketing and promotion subscriptions/retainers, clients may cancel their service at any time. To prevent the next automated billing cycle, a written cancellation request must be submitted via email to support@tojooesapp.com at least thirty (30) days prior to the next scheduled billing date.
* Mid-Month Cancellations: We do not provide pro-rated refunds for cancellations made mid-billing cycle. The service will remain active, and campaigns will continue to run until the end of the current paid monthly period.
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3. NO GUARANTEES OF PERFORMANCE
Digital marketing, advertising, and online promotions depend heavily on third-party platform algorithms (such as Google, Meta, TikTok), search engine variables, and changing market conditions. Therefore, TOJOOES LLC explicitly states that we do not, and cannot, guarantee specific quantitative results—including but not limited to exact website traffic numbers, lead counts, conversion rates, sales volumes, or specific search engine rankings. No refunds or payment reversals will be issued based on campaign performance or perceived lack of immediate results.
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4. CHARGEBACK PREVENTION & DISPUTES
We value open communication. If you feel there has been an error in your billing or are unsatisfied with a service deliverable, you agree to contact our support team directly at support@tojooesapp.com to seek a mutual resolution. Initiating a credit card chargeback without contacting our support team first violates this agreement, and we reserve the right to report billing history and signed contracts to our merchant processor to dispute fraudulent chargebacks.
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5. CONTACT US
For any cancellation requests or refund inquiries, please reach out to us using the official credentials below:
TOJOOES LLC
Address: 40 Citrus Way, Allen, TX 75002 (Collin County), United States
Phone: +1 (734) 217-4095
Email: support@tojooesapp.com
🔒PRIVACY POLICY🔒
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1. INFORMATION WE COLLECT
We collect several different types of information for various purposes to provide and improve our digital marketing and promotion services to you:
Personal Identification Information: Name, email address, phone number, company name, billing address, and website URL when you register, request a quote, or purchase our services.
Payment Data: When you buy our services, your payment card details are collected and processed securely by our third-party payment gateways. We do not store your full credit card numbers on our servers.
Log Files & Analytics: Standard internet log information and visitor behavior details, including IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages.
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2. HOW WE USE YOUR INFORMATION
TOJOOES LLC uses the collected data for various professional purposes:
To provide, operate, maintain, and optimize our marketing campaigns.
To process your financial transactions and prevent fraudulent chargebacks. To communicate with you regarding project updates, invoices, and service announcements.
To understand and analyze how you use our website to improve user experience.
To comply with legal obligations and anti-money laundering (AML) regulations required by merchant providers.
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3. DATA SHARING AND THIRD-PARTY DISCLOSURE
We do not sell, trade, or rent your personal identification information to third parties. We only share information with trusted third parties who assist us in operating our website and conducting our business, such as:
Payment Gateway Providers (to securely process invoices and subscriptions).
Authorized Advertising Platforms (like Google Ads, Meta Ads, etc., solely required to execute your promotion campaigns).
Legal authorities, if required to do so by law or in response to valid requests by public authorities.
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4. DATA SECURITY
The security of your data is highly important to us. We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption technology, to protect your personal information during transmission and storage. However, please note that no method of transmission over the Internet is 100% secure.
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5. COOKIES AND WEB BEACONS
Like any other website, TOJOOES LLC uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
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6. CHILDREN'S PRIVACY
Our marketing and promotion services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers.
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7. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date". You are advised to review this Privacy Policy periodically for any changes.
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8. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy, please contact us using the details below: TOJOOES LLC
Address: 40 Citrus Way, Allen, TX 75002 (Collin County), United States
Phone: +1 (734) 217-4095
Email: support@tojooesapp.com
Website: https://www.tojooesapp.com/

